Customer Reviews

Great experience at the newly open Applewood Infiniti in automall Richmond. We love our QX60 so much that we re leased another QX60, It was an easy and smooth transaction & it didn’t take long at all. When we walked in, the manger (Ben), sales manager (Abbas) and the other members came forward to introduced…

ChristineYt H

Very friendly, knowledgeable and helpful team. I always leave Infiniti shop satisfied. In my opinion very reasonable prices for luxury brand compare to others. Courtesy car always available compare to other luxury shops (personal experience). Proudly driving my QX50.

oksana kim

Michael Lim is an exceptional employee and is always a pleasure to deal with. He takes the time to research any parts request and answer all questions with diligence. I deal with a lot of parts departments and know that some parts advisors rush you off the phone or order the wrong parts. Michael has…

Rick Dhudwal

Always a great service experience. Very professional. Excellent communication. Allowed us to keep the loaner car overnight due to running late returning from work. Thanks Infiniti Richmond!

Roop Sharda

A few weeks ago, I visited this dealership to see used cars and met Joyce Kan, a sale's person! She was extremely kind and informative. I felt absolutely no pressure and got straight answers from her, and I was able to pick up the vehicle (with the full gas tank) on the SAME day. Joyce…

Prince 777

SERVICE DEPARTMENT

At Applewood Infiniti, Our highly qualified technicians are here to provide exceptional service ina timely manner. From oil changes to tranmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! All our staff to demonstrate our commitment to excellence.

PARTS DEPARTMENT

The Parts Department at Applewood Infiniti maintains a comprehenive inventory of high quality genuine OEM parts. Our highly knowledgeable staffis here to answer your parts inquiries. Should we not carry a part for which your're serching, we can always order it for you and receive it within a timely manner.

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