Customer Reviews

Applewood is as good as their jingle! I bought my used car through them 2 years ago. I bought an extended warranty and when that warranty company pull a number on me, Applewood stood by their offering and helped me with the costs I had to incur. They helped save almost $3K! And provided a…

Catherine Dahl

I went to applewood infinity Richmond for very first time to get a service done for my vehicle. So impressed with customer service I got from representative name Chris Gonneville. He is professional and very positive. I will definitely go back to him. Thank you so much for your help Chris!!

manjinder johal

Great experience at the newly open Applewood Infiniti in automall Richmond. We love our QX60 so much that we re leased another QX60, It was an easy and smooth transaction & it didn’t take long at all. When we walked in, the manger (Ben), sales manager (Abbas) and the other members came forward to introduced…

ChristineYt H

The Infiniti dealership moved from Bridgeport Road back to the Richmond Auto Mall. I love this location so much better. Amber and Peter from service are both always so kind, patient and thorough. I have worked with Amber for a couple years now, she is awesome! She is very attentive, calm and follows through with…

simran minhas

Very friendly, knowledgeable and helpful team. I always leave Infiniti shop satisfied. In my opinion very reasonable prices for luxury brand compare to others. Courtesy car always available compare to other luxury shops (personal experience). Proudly driving my QX50.

oksana kim


At Applewood Infiniti, Our highly qualified technicians are here to provide exceptional service ina timely manner. From oil changes to tranmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! All our staff to demonstrate our commitment to excellence.


The Parts Department at Applewood Infiniti maintains a comprehenive inventory of high quality genuine OEM parts. Our highly knowledgeable staffis here to answer your parts inquiries. Should we not carry a part for which your're serching, we can always order it for you and receive it within a timely manner.

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